Decision Makers

_{December 4, 2019}

We had the most incredible day yesterday at the Medline Distribution Center in Canton. Pam Mink, who is over procurement for our company, organized the meeting. We wanted feedback from our STNA's on the personal care products we order for our residents. Everything from lotions, creams, mouthwash, razors, shaving cream, and anything in between. We looked at what we have been ordering that could be improved and what we have been ordering that is great. Who better to ask than our STNA's who use these products every day?

With their input, we removed items that weren't optimal with the formulary and added items that they loved. As I was looking around the table and seeing the STNA's trying different products and listening to their comments, a sense of pride came over me. These care team members love and care for our residents every day. They have chosen to be a part of our team. Their feedback and insight are powerful - and you could tell they appreciated having a seat at the table (literally) and having a say in the products that we order for our residents. 

The thing about our Culture of Care that is so powerful is that we all have different roles and different jobs. No role or job is more important than another. We are all part of a team with the goal of providing outstanding care for our residents. In this culture, the decision-makers are not some elite group at a facility or at the corporate office. The decision-makers are determined by what is being decided. This day the decision-makers were they STNA's because we were deciding which personal care products should be on our company's formulary.

"A team is not a group of people who work together. A team is a group of people who trust each other."

Simon Sinek

Bob Speelman, STNA

Each week, Bob Speelman visits a Foundations Health Solutions nursing home. He works alongside a variety of departments to ensure Foundations Health is excelling in the vision of founder Brian Colleran's "Culture of Care." Foundations Health continues to practice the principles nursing home developer Brian Colleran instilled, such as resident and family satisfaction, positive employee culture, and investment in the community.

Foundations Health Solutions Culture of Care