Accounts Receivable and Collections

• Strong policies and management results on history of bad debts running in the .3 to .6% range on an annual basis
• Program rarely limits admissions, rather sets the follow up needed upon or after the admission to based upon the financial risk of the admission.
• System fully understands what the laws provide more than most caseworkers do and guides each facility on steps to take with each difficult Medicaid Pending case
• Centralized billing provided for Medicare and Insurance.
• Advance risk assessment tool used monthly to direct Corporate AR manager where to focus resources before its too late
• Quarterly competency tests taken of all office managers covering hot topics and knowledge level to identify competency level, progress and specific training requirements